SUMMER Refund Policy
Note:Refunds Open At 9:00am to store close
For FALL 2015- textbook refunds will be accepted only
five (5) days from the start of class
or by September 4th, 2015 with proof of drop or change
All purchases made after that time will not be refundable except for late starting classes. Refunds for late starting classes will be accepted by Friday of the first week of instruction with PROOF OF ENROLLMENT.
An original, Dated SCC Sales Receipt is Required for all Returns
Current Los Rios student I.D. or Driver's License is REQUESTED for all returns
Books purchased new MUST be free from writing, marks, bent corners, and completely intact. If not, USED, purchase may be refunded.
Books purchased in shrink-wrap must be returned with all components accompanying textbook (example:CD, access card, etc.) CD envelope must be unopened and any access codes must be unused and/or not scratched off.
- Refunds on check purchases subject to ten-day waiting period.
Charge card purchases will only be credited back to the charge card that items were originally purchased on.
Under any circumstances, when a used book is exchanged for a new book, the price difference must be paid.
Special orders and sale merchandise are NOT refundable.
Merchandise must be in original packaging and in new condition.
No refunds during the last four weeks of classes.
All books and merchandise refund/returns must be processed at the main campus bookstore.
All other merchandise:
Five (5) business days from the date of purchase.